Crown Linen Blog

5 Qualities to Look for in a Hotel Laundry Service

Posted by Crown Linen on December 12, 2018

Operating an on-property laundry service can call for a lot of resources, both environmental and financial. According to experts at Lodging Magazine, a 400-room hotel operating at 65% occupancy can average over a million pounds of laundry per year.

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Topics: Insider, Trends, Hotel Operations Management, Outsourcing Hotel Laundry, On Property Laundry Operations

Par Level Management Series: When Disaster Strikes

Posted by Crown Linen on September 13, 2018

We recently wrote about hotel laundry emergency preparedness, so it feels like good time to also talk about par level management in the context of disaster planning.

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Topics: Laundry Equipment, Hotel Operations Management, Outsourcing Hotel Laundry

Benefits of Outsourcing Hotel Laundry & Overcoming Objections

Posted by Crown Linen on May 22, 2018

For many in the hospitality industry, the benefits of outsourcing hotel laundry are clear – substantial savings in money, time and resources – but not everyone is convinced. And they make their objections known.

Complaints and concerns about cost, linen damage and property mix-ups are the most common, as well as some creative what-ifs we won’t even get into.

Overcoming the most common objections is the best way we’ve found to convey the benefits of outsourcing hotel laundry to the unconvinced.

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Topics: Hotel Operations Management, Hospitality Facilities Management, Outsourcing Hotel Laundry, On Property Laundry Operations

Commercial Laundry Service Spotlight: Room-Ready Bundles

Posted by Crown Linen on April 18, 2018

One of the benefits of being the commercial laundry service of choice for so many high-end properties is the chance to tailor offerings based on what they need.

We understand that our hospitality clients are constantly looking for ways to increase efficiency, enhance productivity and decrease costs, all in the name of guest satisfaction. As a good partner, we’re with them every step of the way.

A commercial laundry service offering we’re excited to spotlight is our room-ready bundles program, also known as our bundling program.

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Topics: Hotel Operations Management, Outsourcing Hotel Laundry, On Property Laundry Operations

Stain Removal Hacks for Laundry for Hotels

Posted by Crown Linen on April 11, 2018

Ask anyone in the business of laundry for hotels what keeps them up at night, and one thing will make it on to everyone’s list: Stains.

And, more importantly, stain removal. No matter how much you’ve invested in your luxury hotel bedding, towels and robes, pool towels and table linens, they’re often no match for guests, housekeeping staff and more.

Keeping your linens at their most pristine for as long as possible is a challenge but not impossible if you have the right stain removal hacks for laundry for hotels.

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Topics: Hotel Operations Management, Hospitality Facilities Management, On Property Laundry Operations

The Best Laundry Budget Hotel Hack to Save Money & Delight Guests

Posted by Crown Linen on March 21, 2018

The goals of the best laundry budget hotel hack are clear: to lower costs and increase customer satisfaction. The key is simple: a professional laundry partner that cares as much about guest experience as you do.

Partnering with the right large-scale professional laundry service can cost your property less money than your on-property laundry (OPL) and set you apart for impressing guests with luxurious linens.

Get ready to join the ranks of other upscale properties that have taken advantage of the best laundry budget hotel hack for saving money and delighting guests.

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Topics: Laundry Equipment, Hotel Operations Management, Outsourcing Hotel Laundry

How to Reduce Hotel Laundry Costs by Shutting Down Your OPL

Posted by Crown Linen on March 7, 2018

We know, we probably struck a nerve: You’re all for how to reduce laundry costs for your hotel, but shutting down your on-property laundry (OPL)? Forget about it.

You’re probably convinced that no one can handle your luxury hotel bedding, towels and linens as well as you can or at a lower cost.

Well, get out your calculator and latest budget figures – we’re prepared to show you how to reduce hotel laundry costs by shutting down your OPL.

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Topics: Hotel Operations Management, Outsourcing Hotel Laundry, On Property Laundry Operations

Communications Must-Haves for Hospitality Facilities Management

Posted by Crown Linen on February 28, 2018

There’s a problem at the pool, the family in 712 can’t figure out what their kids did to the air conditioner and the refrigerator in the banquet hall is definitely not running: All in a day’s work for your hardworking hospitality facilities management team.

To keep them connected and ever-ready to respond to the next emergency repair or maintenance call, you need seamless communications and the tools to support it. Unreliable radios and spotty reception just won’t cut it.

With guest satisfaction as the end goal – as always –  here’s a list of communications must-haves for hospitality facilities management.

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Topics: Hotel Operations Management, Hospitality Facilities Management, Par Level Management

How to Reduce Hotel Laundry Costs with Outsourcing

Posted by Crown Linen on January 31, 2018

By the time you finish reading this, we know you'll be as convinced as we are that outsourcing is how to reduce hotel laundry costs, as well as save time, energy and valuable resources.

Large-scale professional laundry services build their businesses on their ability to do more for less – time, money and energy – and they pass those savings on to hospitality properties just like yours.

So outsourcing is how to reduce hotel laundry costs? Yes, and so much more. Read on.

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Topics: Laundry Equipment, Hotel Operations Management, Outsourcing Hotel Laundry, On Property Laundry Operations, Par Level Management

Send Your Hotel Customer Service Training to the Laundry

Posted by Crown Linen on December 13, 2017

For years in the industry it made sense to only provide hotel customer service training to customer-facing staff.

But competition both within the traditional hospitality industry and from new-on-the-scene disruptors has made guest satisfaction in hotels a crucial differentiator for properties big and small.

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Topics: Guest Satisfaction, Hotel Operations Management, Hospitality Facilities Management, On Property Laundry Operations