An effective way to ensure all these questions are well answered and you’re making a smart, strategic choice is to go with Crown Linen. Hotels and resorts throughout the southeast have chosen Crown Linen based on our equipment, environmental policies, full-service solutions, and our mature processes.
Jensen equipment. One of the main features that sets Crown Linen apart is our optimal-performance, ultra high-capacity Jensen products. This equipment was researched and chosen expressly for its reliable and cost-effective performance and its capacity to powerfully and effectively wash, dry and sanitize.
Futurail Automated Laundry Handling Solutions for soiled and clean linen
Jenfold Tematic Pro for fully automatic folding, sorting and stacking of towels
Senking Universal, the versatile continuous batch washer that reuses energy and water internally
Jenfeed Logic 2000 high-production, large piece feeder with multiple feeding stations
Jensen Jet Folder, the extremely simple and versatile folding machine
Jenroll EXPG, providing optimal energy efficiency through self-contained oil-gas heating
Jenfold Classic S high-speed combination folder
Jenstack Drape & Store with high capacity for small linen
Another reason hotels and resorts choose Crown Linen is sustainability. Our Green Initiative is environment-focused throughout every step of the laundry process.
Our washers can handle up to 5,000 pounds of laundry per hour using four times less water than a conventional machine. Specifically, our tunnel washer technology can process linens using less water, energy and manpower than hotel machines. To prevent over-drying that can waste energy and damage fibers, our commercial dryers have built-in sensors.
In addition, internal recycling systems are used so water can be used again. We also use non-toxic detergents by Ecolab that are 100% biodegradable and don’t release harmful chemicals into the air or water. In addition, we use precision detergent pumps that reduce waste and prevent buildup.
Crown Linen customers also benefit from a no-worries, turn-key approach to linen handling. Crown Linen can handle all aspects of the process, including pick up, washing, drying, ironing, packaging and delivery. Laundry plans are customized for your facility, and we regularly perform quality control inspections.
Linens are tracked and protected and reclaim services are in place. Crown Linen can also handle all forms of linen required for upscale hotels, resorts and spas, from sheets, to shower curtains to napkins and slipcovers.
Finally, Crown Linen has mature, efficient processes to ensure your linens are handled properly and professionally, seven days a week, 365 days a year.
A key component is the training of your hotel staff at the beginning of the onboarding process. This training involves how best to sort linens, prepare for pickup, and weigh laundry correctly before it leaves your facility.
Then a schedule is created to ensure your linens are picked up at an agreed-upon time. In general, clean linens are delivered back to your facility within 24 hours. After linens arrive at Crown Linen they’re weighed, and that weight – along with their property of origin – is recorded and bar code tracked in a central computer system at various points throughout the process. Crown Linen has frequent and transparent weigh-ins built into our process to ensure accountability.
Crown Linen has hands-on and high-tech methods of avoiding linen mingling such as Batch Integrity tunnels. This allows for a single hotel’s linens to be sent through the laundry process at a time. This process also ensures that non-linen items that can end up in the laundry are separated and returned to your facility. Finally, after being washed, dried, ironed, and folded, linens are weighed onsite one last time before they’re loaded onto trucks for delivery.
Damaged or stained materials that need a special wash are bagged and weighed separately.
The entire plant follows the batch process, from linen arrival to departure. At any given time, workers can tell the location of your linens in the process. This ensures that your linens are the ones that return to you, and that they never comingle with linens from other properties.